Contact Details


SMC provide the following range of comprehensive Training services to its clients.

Management and Leadership

•  Action Centered Leadership Skills

•  Appraisal, Coaching, Counseling And Mentoring Skills

•  Auditing

•  Bench Marking

•  Break Through Performance

•  Change Leadership

•  Change Management

•  Coaching And Mentoring

•  Coaching Skills

•  Competencies And The Organization

•  Counseling Skills

•  Creative Problem Solving

•  Creativity Tools

•  Delegation

•  Effective Decision Making

•  Effective Meetings

•  Enterprise Dynamics

•  Finance Management

•  Group Dynamics

•  Introduction To Strategic Management

•  Leadership And Delegation

•  Leadership And Influence

•  Leadership Skills

•  Management Development Program

•  Managing Conflict

•  Managing People

•  Managing Teams

•  Master Performer

•  Mastering Complexity

•  Mentoring Skills

•  Objective Setting Skills

•  Organizational Issues

•  Problem Solving & Decision Making

•  Project Management

•  Project Planning & Management Skills

•  Quality Management Systems

•  Receivables Management

•  Score Card Workshop

•  Strategic Decision Making

•  Strategic Planning

•  Strategy Management And Measurement

•  Strategy Maps

•  Strategy, Leadership And Culture

•  Succession Planning

•  Supervisory Development Skills

•  Team Building

•  The Excellent Organization

•  The New Manager

•  The Work Organization

•  Vision, Mission & Values


Sales and Marketing


•  Advance Selling Skills

•  Call Center Staff Development Program

•  Consultative Selling Skills

•  Key Account Management

•  Managing Distributors

•  Managing Sales People

•  Marketing

•  Merchandising Skills

•  Negotiation Skills

•  Persuasive Selling Skills

•  Retail Sales Personnel Selling Skills

•  Sales Development Program

•  Selling Services

•  Tele- Sales & Marketing Skills

•  Up Selling

•  Van Sales Supervisors

•  Van Salesman Selling Skills

HR Management and Developement

•  360 Degree Feedback

•  Advanced HR For Non HR Managers

•  Assessment Development Center's

•  Balanced Score Card

•  Compensation Management

•  Competency Development

•  Effective Appraisal Interviewing Skills

•  Effective Interviewing & Selection Skills

•  Emotional Competencies

•  Emotional Intelligence

•  Employee Absenteeism

•  Employee Motivation

•  Facilitation Skills

•  HR For Non HR Managers

•  HRIS

•  Human Resource Development

•  Human Resource Management

•  Job Analysis

•  Job Design

•  Manpower Planning Skills

•  Organization Behavior

•  Organization Structure

•  Organizational Culture

•  Performance Appraisal Skills

•  Training Need Analysis

•  Training The Trainer Program


Customer Service

•  Customer Driven Organization

•  Customer Relationship Management

•  Basic Customer Service Skills

•  Effective Complaint Handling


Administration Skills

•  Efficient Secretarial Skills

•  Office Management Skills


IT Skills

•  Advanced Excel & power point Skills

•  PC Literacy Course


Personal Development

•  Advanced Communication Skills Program

•  Assertiveness Skills

•  Business Etiquettes

•  Corporate Etiquettes

•  Communication Skills

•  Life Skills Workshop

•  Personal Development Program

•  Personal Productivity

•  Personality Development

•  Presentation Skills

•  Job Hunting Skills

•  Memory Improvement

•  Information & Study Skills

•  Interpersonal Skills

•  Stress Management

•  Time Management

•  Telephone Behavior

•  Teamwork

•  Work Ethics & Motivation

•  Be Your Own Boss


Business writing skills


•  Business Writing Skills

•  Technical Report Writing

•  Report Writing Skills


Quality Management Skills

•  QMS Awareness Program

•  TQM

•  Six Sigma Awareness Program

•  QMS Auditor Programs

•  HACCP Programs

•  QHSE Programs

 
SMC will be able to customize any other training programs within its competence and delivery to the utmost satisfaction to its clients. Pre and post workshop support and to be a consulting partner than a training provider is the unique services provided by SMC.
 
Copyrights 2005. All Rights Reserved. Solomon