| Learn how to use different sales approaches |
Learn how to recognize buying signals and close the sales |
| Learn how to connect with your prospect and build credibility - build rapport & make positive first impressions |
Develop sales strategies that work |
| Learn how to find out the needs of your potential customer |
Use 'call values' to ensure they attend to high priority potential client and sales opportunity |
| Objective selling |
Make daily sales call plans and how to manage your territory - '80/20 rule.' |
| SWOT analysis |
Maintenance and prospection calls and how to determine the correct ratio |
| Identifying the stages of a sales call and |
Best times to call major customers |
| Selling benefits and not features including USPs |
Strategies for keeping in touch with major clients |
| Questioning and listening skills |
Win and network with internal customers to increase your selling ability |
| Learn how to use both verbal and non-verbal communication for high impact with your prospect |
How to keep a tab on client's purchase and keep competition at bay |
| Learn how to manage sales objections |
How to get past the gate keepers |
| Developing a 'market information system' that keeps you informed on your performance, market developments, and competition's business |
How to get referrals & testimonials from satisfied clients |
| How to develop your yearly targets and self monitor your performance |
Making the most of your time |
| The sales funnel that keeps sales flowing - you're constantly winning and loosing clients |
After sales techniques, Service recovery etc. |