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Home » IATA Programs » IATA Foundation Diploma
Earn a diploma and start your career with
the Foundation course's complete three-in-one package:
- Air fares and ticketing including e-ticketing
- GDS training with interactive CD-ROM
- In-depth travel industry general knowledge
How You Will Benefit
- Make appropriate travel arrangements and reservations
- Calculate and quote appropriate air fares
- Complete international travel documents in accordance with the applicable
IATA rules and procedures
- Be on the leading edge for 2007 e-ticketing global implementation
- Answer customers' queries, quote rates and supplements, explain conditions
and book tour products
- Acquire the necessary skills and knowledge to ensure that your front-line
contact with the customer is outstanding
- Understand the role of information technology - Global Distribution
Systems and the Internet
Designed for
- Students who wish to have a career in the travel industry
- Junior travel consultants
- Airline personnel
- Tour operators who deal regularly with travel agents
- Personnel of large companies responsible for making travel arrangements
- Travel Agencies that hire employees who hold the IATA/UFTAA International
Travel and Tourism Foundation Diploma meet one of the requirements towards
becoming IATA-accredited agencies.
Course Content
- Environment
- The Business Environment of the Travel and Tourism Industry
- Geography in Travel Planning 1
- Travel Formalities
- Products
- Land Transport - Rail 1
- Water Transport - Ferry
- Land Transport - Car and Camper
- Tour Packages 1
- Hotels
- Air Transport Essentials
- Support Services
- Customer Service
- Technology in the Travel Industry 1
- Air Fares and Ticketing
- GDS Electronic Booking Tools (CD-ROM*)
- Global Distribution Systems training. Choose between Amadeus, Galileo,
Sabre or Abacus. *Minimum system requirements: Windows 95, Internet
Explorer 5.5, 16MB memory.
The 13 modules in the Foundation Level will provide you with an understanding
of the travel and tourism industry, the practicalities of the travel
professional's role in this industry, the importance of exceeding customer
expectations, and the role of technology in the travel industry.
In
addition, you will become familiar with related subjects such as industry
regulations, codes, world geography, air fares and ticketing including
e-ticketing, visa and health requirements, as well as tour programmes.
About 170 hours of intensive study are required to complete the
Foundation course.
The GDS Electronic Booking Tools CD-ROM-based module requires the
following minimum system requirements: Windows 95, Internet Explorer 5.5,
16MB memory.
By successfully completing the two-paper examination*, you will become
qualified as a holder of the IATA/UFTAA International Travel and Tourism
Foundation Diploma and will be entitled to add the designation "DTTF" (Diploma
in Travel and Tourism Foundations) after your name.
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