IABA, International Airline & Business Academy Dubai Knowledge Village Partner, www.kv.ae
CERTIFICATE IN TRAVEL MARKETING

Total Modules : 6

Total Classes : 12

Each class of 1hrs 30 minutes
[Classes - on Fridays at Knowledge Village between 0900 to 1300 hrs]

Course fee : Dhs.2500/-

Module 1:

  • Introduction to marketing
    What is travel marketing and it's definition, Defining marketing orientation, Match company offering to customer needs, Analyze market opportunities.

  • Standards of marketing
    Professional looking materials for marketing, Customer service standards, Sales standards in marketing.

  • Role of marketing
    Target market, the product, the service delivery and financial accountability of the product.

    Module 2:

  • Marketing concepts in travel trade
    Competition, Legislation and regulation, Economic environment, Technology and Product design and deployment.

  • Marketing research
    Identify product using brand name, Trademark, Direct and indirect markets.

  • Buyer behavior
    Organisational buying process, Supplier search and selection process, explanation to key terms like .., buying centre, conventions, corporate meeting and general needs.

    Module 3:

  • Identifying key markets
    Targeting consumers, Individual consumers, business consumers, learning about consumers to trace the key market conditions.

  • Corporates
    Business institutions, Government bodies and industrial organizations and related marketing needs.

  • Individuals
    Foreign individual clients, Retailers, one point customer outlets and buying power comparisons.

  • Groups
    Special interest groups, Communities and social network of people and their buying strengths.

    Module 4:

  • Marketing tools
    Direct marketing and indirect marketing techniques, Relationship marketing and one to one marketing techniques.

  • The 4 P's of marketing
    The traditional and additional 4 P'S concepts covering , Product, price, promotion and place taken together with People , packaging, programme and partnership.

  • E-Marketing
    Commercial online through Internet, Email, Electronic commerce such as B2B, B2C channels, forums, bulletins and new groups communities over the web.

    Module 5:

  • Market share evaluation
    Customer identification, Customer factors and location, market trades and promotional activities.

  • Product distribution
    Chain distribution, Mailing clients, direct selling techniques.

  • Product pricing
    Pricing strategy, Pricing objectives and various pricing methods and discounts used in the current market situations.


    Module 6:

  • Market segmentation
    Consumer marketing, Niche marketing, Low profile consumers and potential risks, User community for key products.

    This course has been designed for students who wish to advance in their career.

    Please click here for the registration.

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